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STORE POLICY
URGENT ORDERS
PRODUCTION AND URGENT ORDERS
Our pieces are handmade. We ship ready-to-ship items within five days of purchase, upon order confirmation. Parts made to order can take up to 8 weeks. Urgent orders are handled on a case-by-case basis. Contact us at hello@velodeluna.com.
SPECIAL ORDERS
CUSTOM ORDERS AND ALTERATIONS
Custom orders are available and we can make them to your liking. Contact us at hello@velodeluna.com for all customization queries.
PAYMENT METHODS
We accept payments through the Paypal platform. Any problems or inconveniences related to your purchase process please contact us at hello@velodeluna.com.
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