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STORE POLICY

URGENT ORDERS

PRODUCTION AND URGENT ORDERS 

Our pieces are handmade. We ship ready-to-ship items within five days of purchase, upon order confirmation.  Parts made to order can take up to 8 weeks. Urgent orders are handled on a case-by-case basis. Contact us at hello@velodeluna.com.

SPECIAL ORDERS

CUSTOM ORDERS AND ALTERATIONS

Custom orders are available and we can make them to your liking. Contact us at hello@velodeluna.com for all customization queries.

PAYMENT METHODS

We accept payments through the Paypal platform. Any problems or inconveniences related to your purchase process please contact us at hello@velodeluna.com.

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